Delivery Information

Below is the information on our deliveries for the UK, EU, and the rest of the world. Prices included handling, packaging, and postal costs.


UK: Royal Mail Strikes Week Commencing 5th September

Strikes are scheduled on Thursday and Friday, 8th and 9th September. Of particular note, Royal Mail has informed us

  • Special Delivery Guaranteed: While, they will continue to accept, prioritise and deliver as many Special Delivery items as possible, Royal Mail will not guarantee delivery of all items by 9am or 1pm next day. They will therefore suspend the next day guarantee for items sent the day before, during strike action and until their services are back to normal
  • Delays: Items posted the day before, during or in the days after any strike action will be subject to delays

What this means for our customers this week

  • Order early
  • While we will process and ship items on Wednesday, Thursday and Friday, orders using our Standard and Standard Plus options will almost certainly arrive the following week, from Monday 12th September
  • If you require your order by Monday 12th September, use the Special Delivery service throughout the week. While not guaranteed on Thursday and Friday. they are the only items being delivered
If you have a critical requirement, please call us on 020 7326 0900 to discuss using a courier instead

Ukraine/Russia March 2022 Update

All services are suspended until further notice


UK Information


 Price (from)Time
Standard£4.45Typically 1 to 4 Business days after dispatch
Standard Plus£6.25Signed For: Typically 1-3 Business days after dispatch |  If Shipped Friday, may arrive on a Saturday
Next-Day 1 pm£8.50Next Business day 1 pm (on orders placed before 2 pm Monday - Thursday/noon Friday) | MUST BE SIGNED FOR (usually arrives before 1 pm) | If Shipped Friday = Monday Delivery *
Next-Day 9 am£27.95Next Business day 9 am (on orders placed before 2 pm Monday - Thursday/noon Friday) | MUST BE SIGNED FOR (arrives before 9 am) | If Shipped Friday = Monday Delivery *
Saturday AM£16.95Next day Saturday AM (on orders placed before noon Friday) | MUST BE SIGNED FOR (usually arrives before 1 pm) *

If you have an urgent requirement, we recommend using our Next Day services

Couriers for large orders and hand delivery services (within London) available upon request. Please call us for a quote.


Overseas

** Due to continuing delays in the international network, we strongly recommend items are sent by International Tracked. We are not able to track Standard deliveries, and depending on the destination, you may have to wait for a significantly longer period for your order to arrive.


EU Countries


 

Price

(from)

Time
Standard£9.00Typically 5-15 Business days
International Tracked£14.75Typically 5-10 Business days

Rest of the World


 

Price

(from)

Time
Standard£11.50Typically 5-15 Business days
International Tracked£16.75Typically 5-10 Business days

** Covid-19 Update: due to delays in the international network, we strongly recommend items are sent by International Tracked. We are not able to track Standard deliveries, and depending on the destination, you may have to wait for a significantly longer period for your order to arrive.

Made to Measure Orders

Made to measure orders take 5-7 business days to manufacture. Depending on the delivery method you select, they will then be delivered after that time accordingly.  You will receive an email when the order is shipped, keeping you updated on its progress.

If you have an urgency, please call us where possible so that we can do our best to ensure your order arrives on time.